Privacy Policy
We are committed to protecting your personal and health data. This policy explains everything we collect, why we collect it, and how we keep it safe.
Table of Contents
- 1. Introduction and Who We Are
- 2. Information We Collect
- 3. How We Use Your Information
- 4. Third-Party Services and Data Sharing
- 5. Sensitive Health Data and Medical Disclaimer
- 6. App Permissions and Device Access
- 7. Data Storage, Security, and Retention
- 8. Your Rights and Choices
- 9. Children's Privacy and Age Restrictions
- 10. In-App Purchases and Subscriptions
- 11. Cookies and Tracking Technologies
- 12. Contact Us
1. Introduction and Who We Are
BodyFastLane ("we," "our," or "us") is a health and fitness platform available on iOS and Android, with a website at https://bodyfastlane.com. This Privacy Policy explains what personal information and health data we collect, why we collect it, how we use and store it, with whom we share it, and what rights you have.
By downloading, installing, or using the BodyFastLane App or website, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our services.
This policy applies to all users regardless of device or platform. We are committed to handling your information transparently and responsibly, particularly because the App processes sensitive health data. Contact us at wellfit.ojas@gmail.com with any questions.
Last updated: May 3, 2026. We reserve the right to update this policy. For material changes, we will notify users via in-app notification or email. Continued use after changes constitutes acceptance.
2. Information We Collect
We collect information to provide and improve the BodyFastLane experience across the following categories:
2.1 Account and Identity Information
When you create an account, we collect your name, email address, password (stored as a secure hash), profile photo, and account timestamps.
2.2 Physical and Health Profile Data
During onboarding you voluntarily provide health profile information including age, sex, height, weight, fitness level, activity level, fitness goals, sleep habits, stress level, workout preferences, dietary restrictions, and food allergies.
2.3 Medical and Caretaker Data
The Caretaker feature allows you to record health information such as medical conditions, medications, appointment records, and health logs. This data is voluntarily provided, classified as sensitive personal data, and never used for advertising.
2.4 Activity and Fitness Data
We collect step counts, distance, active minutes, and workout records using the device's built-in pedometer. We also collect AI-generated workout plans assigned to you, your completion status, and mood or sleep ratings.
2.5 Nutrition Data
When you use the nutrition feature, we collect food photos, portion estimates, AI-identified nutritional values, and manually logged food entries.
2.6 Location Data
With your permission, we use your location solely to retrieve local air quality, weather, and UV data for your health assessment. If GPS access is denied, we use approximate location derived from your network connection for the same purpose. Location data is processed in real-time and is not permanently stored.
2.7 Images and Media
The App may access your camera and photo library for food scanning, medicine label scanning, profile photos, and progress photos. Images may be transmitted to our backend for analysis and can be deleted at any time via account settings.
2.8 AI Chat and Interaction Data
When you interact with our AI coach or health chat, we collect the text of your messages, attached images, conversation timestamps, and metadata. This data is sent to our secure backend for processing.
2.9 Gamification and Social Data
We collect data related to challenges, leaderboard rankings, points, achievements, and community interactions.
2.10 Subscription and Purchase Data
If you subscribe to Premium, we receive purchase confirmation from the App Store or Google Play including subscription status and expiry date. We do not store credit card or payment details.
2.11 Technical and Device Data
We automatically collect device type, operating system version, app version, crash logs, anonymised usage analytics, and network type for bug fixing and performance improvement.
3. How We Use Your Information
We use the information we collect for the following purposes:
3.1 Providing Core App Features
Your profile, health, and activity data are used to personalise AI-powered workout plans, meal plans, health assessments, and caretaker reminders.
3.2 Step Tracking and Fitness Monitoring
Step data is used to display daily progress, calculate rewards, update leaderboards, and generate motivational messages. Step data from HealthKit or Android Activity Recognition is used read-only and is not shared with third parties for commercial purposes.
3.3 AI-Powered Coaching
Your health profile, workout history, nutrition logs, and chat messages are processed by our backend to generate personalised AI responses, plans, and insights.
3.4 Caretaker Reminders
Medicine data, reminder times, and appointment dates are used to schedule local push notifications and sync reminders across sessions.
3.5 Environmental Health Assessment
Your location is used to fetch real-time air quality, weather, and UV data to generate a personalised environmental health risk score.
3.6 Community and Social Features
Your display name, profile photo, step count, and challenge submissions are shared with other users within the community features based on your privacy settings.
3.7 Rewards and Gamification
We track your engagement and activity to award coins, badges, and achievement milestones.
3.8 Communication
We use your email for account verification, password resets, and, where opted in, product announcements. We do not sell your email address.
3.9 Security and Fraud Prevention
We monitor usage patterns to detect and prevent unauthorised access and abuse.
3.10 Legal Obligations
We may process your data to comply with applicable laws, respond to lawful requests, enforce our Terms of Service, or protect the rights and safety of our users.
4. Third-Party Services and Data Sharing
We do not sell your personal information. We share certain data with the following service providers as necessary to operate the App:
4.1 Cloud Infrastructure
User data including health records, fitness logs, chat messages, and media is stored in secure cloud databases and file storage provided by Google. User authentication is managed through Firebase Authentication. Data may be stored in data centres in the United States or other regions depending on your location.
4.2 AI Processing Backend
Our backend API processes your health profile, chat messages, food images, and workout preferences to generate AI-powered responses. This backend may route requests to reputable third-party AI providers. Data sent to AI providers is used only to generate your personalised response and is not authorised for commercial model training beyond the scope of your request.
4.3 Environmental Data Provider
When you use the Environmental Health Risk feature, your approximate location is sent to a weather data provider to retrieve air quality, weather, and UV information.
4.4 Apple App Store / Google Play
In-app purchase transactions are processed entirely by Apple or Google. We do not access your payment method or billing details.
4.5 App Distribution
We use a third-party build and distribution service to publish app updates. This service does not have access to your personal in-app data.
4.6 Legal Disclosures
We may disclose your information if required by law, court order, or to protect the rights, safety, and property of BodyFastLane or its users.
4.7 Business Transfers
If BodyFastLane is involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. We will notify you before your data is subject to a different privacy policy.
5. Sensitive Health Data and Medical Disclaimer
5.1 Sensitive Health Data
BodyFastLane processes data that qualifies as sensitive personal data under GDPR, CCPA, and similar frameworks — including medical conditions, medications, health logs, and biometric measurements. We apply heightened security to this data. It is never used for advertising, sold to data brokers, or shared with insurers, employers, or financial institutions.
5.2 Apple HealthKit Integration
On iOS, we request permission to read step count data from Apple HealthKit. We comply strictly with Apple's HealthKit guidelines: data is used only to provide health and fitness features; it is never used for advertising or sold to third parties. You may revoke HealthKit access at any time via iOS Settings → Privacy & Security → Health → BodyFastLane.
5.3 Android Activity Recognition
On Android, step counting uses the device's built-in Activity Recognition sensor. Step data is processed locally and synced to your account.
5.4 Medical Disclaimer
BodyFastLane is a general fitness and wellness application. It is NOT a medical device and is NOT a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional before starting a new exercise programme, changing medications, or making health decisions based on App content. In a medical emergency, contact local emergency services immediately.
5.5 Medication Tracking
The Caretaker feature is a personal tracking tool only. It does not provide medical dosing recommendations. Always follow your healthcare provider's instructions.
6. App Permissions and Device Access
The App requests the following device permissions, each optional but limiting some functionality if denied:
6.1 Camera
Used to capture food photos for nutrition analysis, medicine labels for scanning, and profile photos. We do not capture images in the background.
6.2 Photo Library
Used to select existing photos for profile images, food logging, challenge submissions, and AI chat attachments. We do not scan or index your photo library.
6.3 Location (When In Use)
Used only when you open the Environmental Health feature to fetch real-time air quality, weather, and UV data. We do not track your location continuously or in the background.
6.4 Motion / Pedometer
Used to count daily steps via your device's accelerometer and motion coprocessor.
6.5 Push Notifications
Used for medicine reminders, appointment alerts, step goal check-ins, and challenge notifications. You may disable notifications at any time in App Settings or device notification settings.
6.6 Background Processing
Background processing is used for step synchronisation and reminder scheduling only, not for data collection.
7. Data Storage, Security, and Retention
7.1 Data Storage
Your data is stored in Google's secure cloud infrastructure. Local caching on your device stores lightweight copies of frequently accessed data for offline functionality.
7.2 Security Measures
We implement industry-standard security measures including secure authentication, server-side access controls that restrict data to the authenticated owner, HTTPS encryption for all data in transit, and regular security reviews. Despite these measures, no system is perfectly secure. Contact wellfit.ojas@gmail.com immediately if you suspect unauthorised access.
7.3 Data Retention
We retain your data for as long as your account is active. If you delete your account, we will delete or anonymise all personally identifiable data within 30 days, except where required for legal compliance. Anonymised, aggregated data may be retained indefinitely.
7.4 International Data Transfers
Your data may be processed in data centres outside your country, including the United States. These transfers are covered by applicable data processing agreements.
7.5 Data Minimisation
We collect only the data necessary for the features you choose to use. Features requiring specific permissions are opt-in.
8. Your Rights and Choices
Depending on your country of residence, you may have the following rights:
8.1 Right of Access
You may request a copy of all personal data we hold about you.
8.2 Right to Correction
You may update or correct inaccurate information in the App's profile and settings.
8.3 Right to Deletion
You may delete your account and all associated data via Settings → Account → Delete Account, or by contacting wellfit.ojas@gmail.com. We process deletion requests within 30 days.
8.4 Right to Portability
You may request an export of your data in a machine-readable format by contacting wellfit.ojas@gmail.com.
8.5 Right to Restrict Processing
You may object to AI-based analysis of your health data through the App's privacy settings.
8.6 Right to Withdraw Consent
Where processing is based on consent, you may withdraw it at any time without affecting prior processing.
8.7 California Residents (CCPA)
California residents have the right to know what data we collect, the right to delete it, the right to opt out of its sale (we do not sell your data), and the right to non-discrimination.
8.8 European Residents (GDPR)
EEA and UK users have additional rights including the right to lodge a complaint with a local Data Protection Authority. Our legal bases include contract performance, legitimate interests, consent, and legal obligation.
8.9 HealthKit Data (iOS)
You may revoke HealthKit permissions at any time via iOS Settings → Privacy & Security → Health → BodyFastLane.
To exercise any of these rights, contact: wellfit.ojas@gmail.com
9. Children's Privacy and Age Restrictions
BodyFastLane is intended for users aged 17 and above. We do not knowingly collect personal information from children under 13 (or under 16 in the EEA).
If you are a parent or guardian and believe your child has provided us with personal information without consent, contact wellfit.ojas@gmail.com. We will promptly delete the account and all associated data.
We encourage parents to use platform parental controls to prevent unauthorised purchases or use by minors.
10. In-App Purchases and Subscriptions
BodyFastLane offers a free tier and a Premium subscription. Subscriptions are billed monthly on a recurring basis, processed entirely by Apple (App Store) or Google (Play Store).
We do not store your credit card or payment details. Subscription management, billing disputes, and refund requests must be directed to Apple or Google through their standard processes.
Free trial periods automatically convert to paid subscriptions unless cancelled before the trial ends. Cancelling prevents future charges but does not refund the current billing period. Premium access continues until the end of the paid period.
If you need to restore a Premium subscription on a new device, use the "Restore Purchases" option in the App's settings.
12. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, contact us:
Email: wellfit.ojas@gmail.com General Support: wellfit.ojas@gmail.com Website: https://bodyfastlane.com
For EU/UK users, if we have not adequately addressed your concern, you have the right to lodge a complaint with your local Data Protection Authority.
We aim to respond to privacy inquiries within 30 days. For complex requests, we may take up to 90 days and will inform you within the initial 30-day period.
This Privacy Policy was last updated on May 3, 2026. The most current version is always available at https://bodyfastlane.com/privacy.
Questions about how we handle your data? We're here to help.
Contact Privacy Team